Shore.Net is available 24 x 7 for email support questions at support@shore.net.

You can also fill out the Technical Support Request Form in our Contact page.

We can be reached by phone during our normal business hours of 9 a.m. to 5 p.m. at  781-780-3255.

Shore.Net Technical Information:

Mail

Shore.Net's incoming mail servers are:  

shell1.shore.net (for shell1 users)

shell2.shore.net (for shell2 users)

shell3.shore.net (for shell3 users)

shell4.shore.net (for shell4 users)

Shore.Net's outgoing (SMTP) mail server is:  smtp.shore.net*

For new users on shell4, the outgoing mail server is shell4.shore.net using password authentication, SSL and port 465.

For access to your email using webmail, please click here and choose your server.

Account Manager

To monitor or make adjustments to your account online, you can do so by using our Account Manager.  Here you can view account usage, change passwords, view invoices, setup payment methods, make payments and submit support trouble tickets.

DNS Servers*

Primary DNS Server:  207.244.64.141

Secondary DNS Server:  207.244.64.142

Dialup Numbers

Customers with Dialup accounts can use the following numbers:

617-583-5550 Cambridge 
781-691-7010 Lynn
781-425-6750 Burlington
781-319-6211 Marshfield
508-449-6669 Marlboro
978-241-8218 Haverhill
978-327-5320 Lawrence
978-225-2992 Newburyport
978-491-6101 Gloucester

 

*For customers with Internet access through Shore.Net.  Please consult with 
your access provider for their server names if you do not access the Internet
through Shore.Net.